Management Essay Sample: Knowledge Management

Cultural problems

Knowledge management in both companies was differently organized that when they merged it was difficult to use one model.
They had varying budgets for knowledge management funds.
Their organizational structures were varied.

Knowledge culture at Ernst and young

Knowledge management at Ernst and young highly structured into four compartments.
The was knowledge clustered in teams based on their areas of expertise.
The knowledge was internally shared through their Kweb while Eyinfolink gave access to external knowledge .

Knowledge culture at Cap Gemini

More decentralized and less complicated.
Easily accessible since their access portals were personalized .
Cap Gemini university served as their innovation and transmission center since their staff could share their knowledge .
The company had a virtual network that was accessible to their entire staff creating a sharing platform.

Success factors in E&Y km strategy.

Strong team work fostering high contribution.
Technical platform that provided easier access to knowledge their global workforce through the Kweb.
Eyinfolink provided an easier link to external knowledge.
Virtual collaboration and knowledge structured according to the area of expertise.
Their organized knowledge was classified and named for easier access.
Larger presences in the global platform therefore enlarging their information sources and making the company more diversified.

Disadvantages of Ernst and young knowledge structure

Knowledge management at Ernst and young was structured into four compartments therefore complicating the process.
The process was highly centralized thus the employees found making contributions complicated.
The four centers of knowledge management made the process long therefore lowering the staffs contributions.

Advantages of the Cap Gemini's knowledge structure

The Gemini's university was responsible for innovation and transmission of knowledge.
Knowledge Galaxy the intranet tool that was used as a platform for knowledge sharing as well as a virtual collaboration tool provided a less complicated platform.
Their technical platform was easier and less centralized.

Disadvantages of the Cap Gemini's knowledge structure

Their organized knowledge was not classified or named.
The company was only present in twenty countries and 80% of their business was in Europe therefore their knowledge bank was less diversified.
Their knowledge bank had less information and therefore less knowledge.

How to export km from CG to E&Y

Cap Gemini's knowledge access was simplified and for easier access the knew company should adopt this structure.
Contributions to their knowledge bank were easy fostering easier and democratic contribution.
Knowledge innovations to be coordinated through the cap Gemini's university.

Advise for the center for business knowledge

CBK Served as the knowledge bank for Ernst and young but charged for their resource to the new company on a contract base.
The new company should renew the contract until knowledge transfer to their new entity is complete.
The new company to ensure that the knowledge in the CBK is transferred to the galaxy before terminating the contract.

Knowledge transfer

Since the technical platform for cap Gemini was more easily accessible than the highly centralized system in Ernest and young the new company should adopt the former platform.
Cap Gemini technical platform also allowed a higher contribution environment to their knowledge bank the system should therefore be made the preference. Case application to present business situations.
Businesses merging to enlarge and diversify their market presences.
Reduction of inherent risks due to diversified business activities.
Increasing profitability by improving the best practices through accumulation of knowledge.
Increasing the human capital and hence increasing the knowledge capital.